Shipping Policy

Prescriptions are filled by licensed U.S. pharmacy partners and shipped directly to you. Orders ship only after any required provider review and prescription. Delivery timing is an estimate and may be affected by clinical review, product availability, carrier operations, weather, holidays, or address verification.

Shipping is included in your plan price. We ship only to eligible addresses in states where the selected care is available. You are responsible for providing a complete and accurate delivery address.

Track your shipment and retrieve it promptly. Follow storage instructions included with the product. If a package is delayed, lost, damaged, incorrect, or arrives in questionable condition, do not use the product and contact us promptly.

Questions about this policy may be sent to: