Patient Rights

You have the right to clear information about your condition, proposed treatment, its benefits, risks and alternatives, and the name and credentials of the licensed provider caring for you.

You have the right to privacy and to have your health information protected as described in our Notice of Privacy Practices and Privacy Policy.

You have the right to refuse treatment, to stop care at any time, and to cancel your plan.

You have the right to choose in-person care instead of telehealth at any time.

You have the right to request access to and a copy of your medical records by emailing support@whitelotusrx.com.

You have the right to make a complaint without affecting your care. Contact us at support@whitelotusrx.com. You may also contact the licensing board in your state.

Questions about this policy may be sent to: